Shipping & Returns

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you exchange.

To be eligible for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If received not in this state, the exchange will be denied.

Please note for hygiene reasons there are no exchanges on swimwear.

To complete your exchange, we require a receipt or proof of purchase to be attached with the garment.

Sale items (if applicable)

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@sandyheads.com and send your item to:

PO BOX 231 West Pennant Hills NSW 2125


Shipping



To return your product, you should mail your product to:
PO BOX 231 West Pennant Hills NSW 2125 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Australia-  2-7 Working Days 

International Shipping - Due to Covid-19 there are significant delays - 4-6 Weeks


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.